What do you dislike about Nedzo AI?
What I would love to have in Nedzo 2.0 (The Opportunities):
Lack of Actionable Task Extraction: Currently, the system talks well, but it doesn't organize well. I dislike that I have to dig for details. I need the system to generate specific "Outcomes" or "Resulting Tasks" per call.
Example: Instead of just a transcript, I need a line item that says: "Renew Prescription for David Smith."
No Urgency Prioritization: There is no way to sort interactions by priority. I want the ability to customize the dashboard (perhaps via a system prompt) to categorize tasks by urgency. If a patient is in pain, that should be flagged Red/High Priority automatically.
Minor Voice Glitches: While the voices are great, the reading of symbols (like the "@" sign in emails) and cultural tonality between languages breaks the immersion slightly.
Limited Regional Dialects (DACH): As a business operating in Europe, standard German isn't enough. I dislike the lack of Swiss German and Austrian dialects, and the absence of Dutch. These are critical for local trust.
Rigid Pricing Plans: I don't like the caps on usage. From a business scaling perspective, we really need an Unlimited Minutes/SMS plan available as an add-on for any package, not just the highest tiers.
Review collected by and hosted on G2.com.
What problems is Nedzo AI solving and how is that benefiting you?
Nedzo solves the following pain points for our clients:
  • Revenue leaks by answering after hours
  • Reduction of no-shows
  • Fuller calendar
  • Enables better customer experience
BY: Daniel Duah